Overview
User management
- Users
- The Natural User object (SCA)
- POSTCreate a Natural User (SCA)
- PUTUpdate a Natural User (SCA)
- PUTCategorize a Natural User
- The Legal User object (SCA)
- POSTCreate a Legal User (SCA)
- PUTUpdate a Legal User (SCA)
- PUTCategorize a Legal User
- POSTEnroll a User in SCA
- GETView a User (SCA)
- GETList all Users
- Non-SCA endpoints
- User regulatory status
- User e-money
User verification
- User data format
- KYC documents
- UBO declarations
Wallets
- User wallets
- Client wallets
Cards
- Card registrations
- Cards
- Metadata
- Card validations
Card pay-ins
- Direct card pay-ins
- Recurring card pay-ins
- Preauthorizations
- Deposit preauthorizations
- Web card pay-ins
Banking pay-ins
- Bank wires
- Virtual IBAN
- Direct debits
- Web direct debits
APM pay-ins
- Apple Pay
- Bancontact
- BLIK
- Giropay
- Google Pay
- iDEAL
- Klarna
- MB WAY
- Multibanco
- Payconiq
- PayPal
- Satispay
- Swish
- TWINT
Transfers
- Transfers
Refunds
- Refunds
Disputes
- Disputes
- Dispute documents
- Repudiations
- Dispute settlement
Payouts
- Bank accounts
- Payouts
FX conversions
- Conversion rates
- Quotes
- Conversions
Transactions
- Transactions
Helpers
- API responses
- Country authorizations
- Webhooks
- Events
- Reports
Platform account
- Client
- Dashboard permissions
Create a Legal User (SCA)
Register a Legal Payer or Owner (with SCA enrollment)
{
"UserCategory": "PAYER",
"TermsAndConditionsAccepted": false,
"LegalPersonType": "SOLETRADER",
"Name": "Alex Smith",
"Email": "alex.smith.services@example.com",
"LegalRepresentative": {
"FirstName": "Alex",
"LastName": "Smith",
"Email": "alex.smith@example.com",
"PhoneNumber": "0611111111",
"PhoneNumberCountry": "FR"
},
"LegalRepresentativeAddress": {
"AddressLine1": "3 rue de la Cité",
"AddressLine2": "Appartement 7",
"City": "Paris",
"Region": "Île-de-France",
"PostalCode": "75004",
"Country": "FR"
},
"Tag": "Created using the Mangopay API Postman collection"
}
{
"Name": "Alex Smith",
"LegalPersonType": "SOLETRADER",
"LegalRepresentative": {
"FirstName": "Alex",
"LastName": "Smith",
"ProofOfIdentity": null,
"Birthday": null,
"Nationality": null,
"CountryOfResidence": null,
"Email": "alex.smith@example.com",
"PhoneNumber": "0611111111",
"PhoneNumberCountry": "FR"
},
"ProofOfRegistration": null,
"ShareholderDeclaration": null,
"Statute": null,
"CompanyNumber": null,
"PendingUserAction": null,
"HeadquartersAddress": {
"AddressLine1": null,
"AddressLine2": null,
"City": null,
"Region": null,
"PostalCode": null,
"Country": null
},
"LegalRepresentativeAddress": {
"AddressLine1": "3 rue de la Cité",
"AddressLine2": "Appartement 7",
"City": "Paris",
"Region": "Île-de-France",
"PostalCode": "75004",
"Country": "FR"
},
"Id": "user_m_01JF7FKVP51PS3TYKCN79VZZ8M",
"Tag": "Created using the Mangopay API Postman collection",
"CreationDate": 1734344306,
"PersonType": "LEGAL",
"Email": "alex.smith.services@example.com",
"KYCLevel": "LIGHT",
"TermsAndConditionsAccepted": false,
"TermsAndConditionsAcceptedDate": null,
"UserCategory": "PAYER",
"UserStatus": "ACTIVE"
}
Note – SCA triggered for Owners
If UserCategory
is OWNER
, this endpoint triggers SCA enrollment. Your platform needs to use the returned PendingUserAction.RedirectUrl
(and add an encoded returnUrl
query parameter) to redirect the user so they can enroll.
Read more about how to redirect them in the SCA session guide.
Note – Country-based restrictions apply to users
Due to Mangopay’s country restrictions, it is not possible to use blocked countries as the following:
HeadquartersAddress.Country
LegalRepresentative.Nationality
LegalRepresentative.CountryOfResidence
LegalRepresentativeAddress.Country
Body parameters
Max. length: 255 characters
The registered legal name of the entity. The Name
value should be the one registered with the relevant national authority.
Allowed values: BUSINESS, PARTNERSHIP, ORGANIZATION, SOLETRADER
The type of legal user. For information on which LegalPersonType
to use for a particular local legal structure, see the verification requirements.
Caution: Modification of the LegalPersonType
may result in a verification downgrade.
Information about the legal representative declared for the user.
Min. length: 1; max. length: 100
The first name of the individual.
Min. length: 1; max. length: 100
The last name of the individual.
Required if UserCategory
is OWNER
. Returned null
if UserCategory
is PAYER
.
The date of birth of the individual.
Note: This is a Unix timestamp in UTC. Ensure you convert your timezone to UTC to avoid midnight being interpreted as the day before.
Format: Two-letter country code (ISO 3166-1 alpha-2 format)
Required if UserCategory
is OWNER
. Returned null
if UserCategory
is PAYER
.
The nationality of the individual.
Format: Two-letter country code (ISO 3166-1 alpha-2 format)
Required if UserCategory
is OWNER
. Returned null
if UserCategory
is PAYER
.
The country of residence of the individual.
Format: A valid email address
The individual’s email address.
Format: International E.164 standard (prefixed by plus sign and country code) or local format
The individual’s phone number. The local format (recommended) requires PhoneNumberCountry
to ensure correct formatting.
If present, the phone number forms part of card transaction data that is passed to issuers to improve authentication rates.
For users with UserCategory
OWNER
, the phone number is used to pre-populate the SCA session for them to confirm and receive an SMS OTP. If the individual modifies the phone number during the session, this data is not updated in the API.
Format: Two-letter country code (ISO 3166-1 alpha-2 format)
Required if the PhoneNumber
is provided in local format (recommended), to render the value in the E.164 standard.
Required if UserCategory
is OWNER
and LegalPersonType
is BUSINESS
. Returned null
if UserCategory
is PAYER
.
The registration number of the entity, assigned by the relevant national authority. For information on the expected format for a specific country, see the Company number guide. To validate the format of a number before submitting documents for verification, use POST Validate the format of User data.
Required if UserCategory
is OWNER
. Child parameters returned null
if UserCategory
is PAYER
.
The legally registered address of the entity’s administrative center.
Max. length: 255 characters
The first line of the address.
Max. length: 255 characters
The second line of the address.
Max. length: 255 characters
The city of the address.
Max. length: 255 characters
Required if Country
is US, CA, or MX.
The region of the address.
Max. length: 255 characters
The postal code of the address. The postal code can contain the following characters: alphanumeric, dashes, and spaces.
The country of the address.
The address of the entity’s legal representative.
Max. length: 255 characters
The first line of the address.
Max. length: 255 characters
The second line of the address.
Max. length: 255 characters
The city of the address.
Max. length: 255 characters
Required if Country
is US, CA, or MX.
The region of the address.
Max. length: 255 characters
The postal code of the address. The postal code can contain the following characters: alphanumeric, dashes, and spaces.
Format: Two-letter country code (ISO 3166-1 alpha-2 format)
The country of the address.
Max. length: 255 characters
Custom data that you can add to this object.
Format: A valid email address
The email address for the entity.
Whether the user has accepted Mangopay’s terms and conditions (as defined by your contract, see the T&Cs guide for details).
Must be true
if UserCategory
is OWNER
.
Allowed values: PAYER
, OWNER
The category of the user:
PAYER
– User who can only make pay-ins to their wallets and transfers to other wallets.OWNER
– User who can also receive transfers to their wallets. Owners are able to request KYC verification, which if successful gives them theKYCLevel
ofREGULAR
and the ability to request payouts.
Responses
Max. length: 255 characters
The registered legal name of the entity. The Name
value should be the one registered with the relevant national authority.
Returned values: BUSINESS, PARTNERSHIP, ORGANIZATION, SOLETRADER
The type of legal user. For information on which LegalPersonType
to use for a particular local legal structure, see the verification requirements.
Caution: Modification of the LegalPersonType
may result in a verification downgrade.
Information about the legal representative declared for the user.
Min. length: 1; max. length: 100
The first name of the individual.
Min. length: 1; max. length: 100
The last name of the individual.
The Id
of the KYC Document whose Type
is IDENTITY_PROOF
if validated for the user. If no identity proof is validated, then this value is null
.
Returned null
if UserCategory
is PAYER
.
The date of birth of the individual.
Note: This is a Unix timestamp in UTC. Ensure you convert your timezone to UTC to avoid midnight being interpreted as the day before.
Returned null
if UserCategory
is PAYER
.
The nationality of the individual.
Returned null
if UserCategory
is PAYER
.
The country of residence of the individual.
Format: A valid email address
The individual’s email address.
Format: Two-letter country code (ISO 3166-1 alpha-2 format)
Required if the PhoneNumber
is provided in local format (recommended), to render the value in the E.164 standard.
Format: International E.164 standard (prefixed by plus sign and country code) or local format
The individual’s phone number. The local format (recommended) requires PhoneNumberCountry
to ensure correct formatting.
If present, the phone number forms part of card transaction data that is passed to issuers to improve authentication rates.
For users with UserCategory
OWNER
, the phone number is used to pre-populate the SCA session for them to confirm and receive an SMS OTP. If the individual modifies the phone number during the session, this data is not updated in the API.
The Id
of the KYC Document whose Type
is REGISTRATION_PROOF
if validated for the user. If no registration proof is validated, then this value is null
.
The Id
of the KYC Document whose Type
is SHAREHOLDERS_DECLARATION
if validated for the user. If no Shareholder Declaration is validated, then this value is null
.
The Id
of the KYC Document whose Type
is ARTICLES_OF_ASSOCIATION
if validated for the user. If no articles of association document is validated, then this value is null
.
Required if UserCategory
is OWNER
and LegalPersonType
is BUSINESS
. Returned null
if UserCategory
is PAYER
.
The registration number of the entity, assigned by the relevant national authority. For information on the expected format for a specific country, see the Company number guide. To validate the format of a number before submitting documents for verification, use POST Validate the format of User data.
Object containing the link needed for SCA redirection if triggered by the API call (otherwise returned null
).
The URL to which to redirect the user to perform strong customer authentication (SCA) via a Mangopay-hosted webpage. This value is a variable and should not be hardcoded.
The SCA session link expires 10 minutes after it’s generated.
Caution: Before redirecting the user on this URL, you must add the query parameter ReturnUrl
with the percent-encoded URL to which you want the SCA session to return the user after authentication (whether successful or not).
For more details, see How to redirect a user for an SCA session.
The legally registered address of the entity’s administrative center.
This object’s sub-parameters are null
if the UserCategory
is PAYER
.
Max. length: 255 characters
The first line of the address.
Max. length: 255 characters
The second line of the address.
Max. length: 255 characters
The city of the address.
Max. length: 255 characters
The region of the address. This field is optional except if the Country
is US, CA, or MX.
Max. length: 255 characters
The postal code of the address. The postal code can contain the following characters: alphanumeric, dashes, and spaces.
Format: Two-letter country code (ISO 3166-1 alpha-2 format)
The country of the address.
The address of the entity’s legal representative.
Max. length: 255 characters
The first line of the address.
Max. length: 255 characters
The second line of the address.
Max. length: 255 characters
The city of the address.
Max. length: 255 characters
The region of the address. This field is optional except if the Country
is US, CA, or MX.
Max. length: 255 characters
The postal code of the address. The postal code can contain the following characters: alphanumeric, dashes, and spaces.
Format: Two-letter country code (ISO 3166-1 alpha-2 format)
The country of the address.
The unique identifier of the object.
Max. length: 255 characters
Custom data that you can add to this object.
The date and time at which the object was created.
Returned values: NATURAL, LEGAL
The type of the user:
NATURAL
– Natural users are individuals (natural persons).LEGAL
– Legal users are legal entities (legal persons) like companies, non-profits, and sole proprietors.
The PersonType
is defined by the endpoint used to create the user and can’t be modified.
Format: A valid email address
The email address for the entity.
Default value: LIGHT
Returned values: LIGHT
, REGULAR
The verification status of the user set by Mangopay:
LIGHT
– Unverified, assigned by default to all users.REGULAR
– Verified, meaning the user has successfully completed the verification process and had the necessary documents validated by Mangopay. Only users whoseUserCategory
isOWNER
can submit verification documents for validation. Only users whoseKYCLevel
isREGULAR
can request payouts.
Whether the user has accepted Mangopay’s terms and conditions (as defined by your contract, see the T&Cs guide for details).
Must be true
if UserCategory
is OWNER
.
The date and time at which the TermsAndConditionsAccepted
value was set to true
.
Returned null
if UserCategory
is PAYER
.
Returned values: PAYER
, OWNER
, PLATFORM
The category of the user:
PAYER
– User who can only make pay-ins to their wallets and transfers to other wallets.OWNER
– User who can also receive transfers to their wallets. Owners are able to request KYC verification, which if successful gives them theKYCLevel
ofREGULAR
and the ability to request payouts.PLATFORM
– Value assigned only by Mangopay.
Returned values: PENDING_USER_ACTION
, ACTIVE
, CLOSED
The status of the user:
PENDING_USER_ACTION
– The user must enroll in SCA before they can becomeACTIVE
.ACTIVE
– The user account is active and the user can access Mangopay features.CLOSED
– The user account is permanently closed. This value is used by Mangopay to close an account following the procedure outlined in the terms and conditions.
{
"Message": "One or several required parameters are missing or incorrect. An incorrect resource ID also raises this kind of error.",
"Type": "param_error",
"Id": "864a164a-cbb9-4e9d-b140-2b83c720e729",
"Date": 1690291065.0,
"errors": {
"Email": "The field Email must match the regular expression '([a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*)@(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?'."
}
}
{
"Message": "User must accept the terms and conditions before account creation or modification.",
"Type": "user_hasnt_accepted_terms_and_conditions",
"Id": "dbbc752b-6f9f-4248-a4bb-04ee0ba7b4b7",
"Date": 1730810728,
"errors": null
}
{
"Name": "Alex Smith",
"LegalPersonType": "SOLETRADER",
"LegalRepresentative": {
"FirstName": "Alex",
"LastName": "Smith",
"ProofOfIdentity": null,
"Birthday": null,
"Nationality": null,
"CountryOfResidence": null,
"Email": "alex.smith@example.com",
"PhoneNumber": "0611111111",
"PhoneNumberCountry": "FR"
},
"ProofOfRegistration": null,
"ShareholderDeclaration": null,
"Statute": null,
"CompanyNumber": null,
"PendingUserAction": null,
"HeadquartersAddress": {
"AddressLine1": null,
"AddressLine2": null,
"City": null,
"Region": null,
"PostalCode": null,
"Country": null
},
"LegalRepresentativeAddress": {
"AddressLine1": "3 rue de la Cité",
"AddressLine2": "Appartement 7",
"City": "Paris",
"Region": "Île-de-France",
"PostalCode": "75004",
"Country": "FR"
},
"Id": "user_m_01JF7FKVP51PS3TYKCN79VZZ8M",
"Tag": "Created using the Mangopay API Postman collection",
"CreationDate": 1734344306,
"PersonType": "LEGAL",
"Email": "alex.smith.services@example.com",
"KYCLevel": "LIGHT",
"TermsAndConditionsAccepted": false,
"TermsAndConditionsAcceptedDate": null,
"UserCategory": "PAYER",
"UserStatus": "ACTIVE"
}
{
"UserCategory": "PAYER",
"TermsAndConditionsAccepted": false,
"LegalPersonType": "SOLETRADER",
"Name": "Alex Smith",
"Email": "alex.smith.services@example.com",
"LegalRepresentative": {
"FirstName": "Alex",
"LastName": "Smith",
"Email": "alex.smith@example.com",
"PhoneNumber": "0611111111",
"PhoneNumberCountry": "FR"
},
"LegalRepresentativeAddress": {
"AddressLine1": "3 rue de la Cité",
"AddressLine2": "Appartement 7",
"City": "Paris",
"Region": "Île-de-France",
"PostalCode": "75004",
"Country": "FR"
},
"Tag": "Created using the Mangopay API Postman collection"
}
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{
"UserCategory": "PAYER",
"TermsAndConditionsAccepted": false,
"LegalPersonType": "SOLETRADER",
"Name": "Alex Smith",
"Email": "alex.smith.services@example.com",
"LegalRepresentative": {
"FirstName": "Alex",
"LastName": "Smith",
"Email": "alex.smith@example.com",
"PhoneNumber": "0611111111",
"PhoneNumberCountry": "FR"
},
"LegalRepresentativeAddress": {
"AddressLine1": "3 rue de la Cité",
"AddressLine2": "Appartement 7",
"City": "Paris",
"Region": "Île-de-France",
"PostalCode": "75004",
"Country": "FR"
},
"Tag": "Created using the Mangopay API Postman collection"
}
{
"Name": "Alex Smith",
"LegalPersonType": "SOLETRADER",
"LegalRepresentative": {
"FirstName": "Alex",
"LastName": "Smith",
"ProofOfIdentity": null,
"Birthday": null,
"Nationality": null,
"CountryOfResidence": null,
"Email": "alex.smith@example.com",
"PhoneNumber": "0611111111",
"PhoneNumberCountry": "FR"
},
"ProofOfRegistration": null,
"ShareholderDeclaration": null,
"Statute": null,
"CompanyNumber": null,
"PendingUserAction": null,
"HeadquartersAddress": {
"AddressLine1": null,
"AddressLine2": null,
"City": null,
"Region": null,
"PostalCode": null,
"Country": null
},
"LegalRepresentativeAddress": {
"AddressLine1": "3 rue de la Cité",
"AddressLine2": "Appartement 7",
"City": "Paris",
"Region": "Île-de-France",
"PostalCode": "75004",
"Country": "FR"
},
"Id": "user_m_01JF7FKVP51PS3TYKCN79VZZ8M",
"Tag": "Created using the Mangopay API Postman collection",
"CreationDate": 1734344306,
"PersonType": "LEGAL",
"Email": "alex.smith.services@example.com",
"KYCLevel": "LIGHT",
"TermsAndConditionsAccepted": false,
"TermsAndConditionsAcceptedDate": null,
"UserCategory": "PAYER",
"UserStatus": "ACTIVE"
}