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Introduction

Verification is necessary for Owner users wishing to take actions beyond the limits defined in the Limits article. This page outlines the requirements that a user needs to fulfill to be verified. When verified, the User object’s KYCLevel parameter has the value REGULAR instead of LIGHT (value by default). To request verification, a user must already be an Owner, meaning that they have provided the required information depending on their type.

Natural users

Natural users only need to validate their proof of identity.
Identity proof
(accepted)
Required for the individualLiveness check during the hosted IDV session
For more details about the liveness check performed via hosted IDV, see the guides:

Hosted IDV

Read about Mangopay’s web-hosted KYC/KYB solution

Integrating hosted IDV

Integrate hosted IDV on your platform

Natural user flow

Understand the hosted IDV flow for Natural users
Caution – Mangopay may request additional evidenceMangopay’s KYC verification processes are mandated by AML regulations. Mangopay reserves the right to request any additional information and/or documents that it considers relevant for verification purposes.
Legal entities and sole proprietors, represented by legal users, are subject to more extensive verification requirements. A legal representative must be declared and verified in the same way as for natural persons. Legal users must also provide other documents to prove their registration and incorporation (if applicable). Because legal entities are governed and structured differently depending on the jurisdiction, the exact documents accepted for each type are different depending on the country of registration. Businesses must also provide information about their beneficial owners.
Caution – Mangopay may request additional evidenceMangopay’s KYC verification processes are mandated by AML regulations. Mangopay reserves the right to request any additional information and/or documents that it considers relevant for verification purposes.For legal users, this may include the Shareholder Declaration form, or an ID document for a beneficial owner.
In the coming months, Mangopay will be introducing identity verification for all individuals connected with the legal entity:
  • For Business – All legal representatives and beneficial owners (UBOs)
  • For Organization – All legal representatives
The required persons will be those listed the public registries of directors and beneficial owners. Mangopay is fulfilling this requirement through its hosted IDV solution, which is becoming mandatory for all platforms. Once hosted IDV is integrated, your Legal Business and Organization users will be able to enter email addresses for the relevant individuals, who will then receive a link via email to complete a liveness check – taking photos of themselves and their ID proof using their smartphone. When all required individuals have successfully completed the liveness check, the entity will be verified (KYCLevel will become REGULAR).
Will all individuals listed in public registries need to be verified?
Not necessarily. In cases where tens of individuals are listed, not all of them will need to be verified. Mangopay is taking a pragmatic risk-based approach to optimize Legal User onboarding in full compliance. Additionally, the criteria by which Mangopay defines a beneficial owner is not changing – this is typically individuals ultimately owning 25% or more, whether directly or through holding companies (see full description here). It is possible that the percentage threshold will be tightened for a given Legal User based on Mangopay’s risk assessment.

Current flows

For more details about the current flows that are ready to integrate, see the hosted IDV guides:

Hosted IDV

Read about Mangopay’s web-hosted KYC/KYB solution

Integrating hosted IDV

Integrate hosted IDV on your platform

Business flow

Understand the hosted IDV flow for Businesses

Organization flow

Understand the hosted IDV flow for Organizations

Business

Registration
number
RequiredEntered by the user during the hosted IDV session
Registration proof
(accepted)
RequiredUploaded by the user during the hosted IDV session
Articles of
association

(accepted)
May be required if the automated check returns no matchIf required, uploaded by the user during the hosted IDV session
Identity proof
(accepted)
Now: Required for one registered directorLiveness check during the single hosted IDV session (same link)
Beneficial
owners
Now: Only details requiredDeclared by the user during the hosted IDV session as Persons of Significant Control ()
Coming soon
read more
ID verification required for all registered directors and beneficial ownersMultiple liveness checks sent by email (addresses submitted by user in main IDV session)
Shareholder
Declaration
May be requested if the other KYB documents don’t give sufficient informationIf requested, submitted as an additional document via the API

Organization

Registration
number
Recommended if it existsOptionally entered by the user during the hosted IDV session
Registration proof
(accepted)
RequiredUploaded by the user during the hosted IDV session
Articles of
association

(accepted)
RequiredUploaded by the user during the hosted IDV session
Identity proof
(accepted)
Now: Required for one registered directorLiveness check during the single hosted IDV session (same link)
Coming soon
read more
Required for all registered directorsMultiple liveness checks sent by email (addresses submitted by user in main IDV session)
Beneficial
owners
Not applicable
Shareholder
Declaration
May be requested if the other KYB documents don’t give sufficient informationIf requested, submitted as an additional document via the API

Soletrader

Soletrader users should declare their personal details in the LegalRepresentative fields, and their registered name and address must be in the Name and HeadquartersAddress parameters.
Registration
number
Recommended if it existsOptionally entered by the user during the hosted IDV session
Registration proof
(accepted)
RequiredUploaded by the user during the hosted IDV session
Articles of associationNot applicable
Identity proof
(accepted)
Required for the sole proprietor (LegalRepresentative)Liveness check during the hosted IDV session
Beneficial
owners
Not applicable
Shareholder
Declaration
May be requested if the other KYB documents don’t give sufficient informationIf requested, submitted as an additional document via the API

Partnership

The Partnership type only applies to the Gesellschaft bürgerlichen Rechts (GbR) in Germany. See DE - Partnership for more details. The Partnership type should not be used for any other entity, even if it’s name includes the notion of a “partnership”. If you are onboarding the German GbR entity, contact Mangopay for guidance.
Registration
number
Not applicable
Registration proof
(accepted)
RequiredContact Mangopay for GbR integration details
Articles of
association

(accepted)
Required if it exists for the entityContact Mangopay for GbR integration details
Identity proof
(accepted)
Required for the declared LegalRepresentativeContact Mangopay for GbR integration details
Beneficial
owners
RequiredContact Mangopay for GbR integration details
Shareholder
Declaration
May be requested if the other KYB documents don’t give sufficient informationIf requested, submitted as an additional document via the API