All requirements by user type
Introduction
Verification is necessary for Owner users wishing to take actions beyond the limits defined in the Limits article.
This page outlines the requirements that a user needs to fulfill to be verified. When verified, the User object’s KYCLevel parameter has the value REGULAR instead of LIGHT (value by default).
To request verification, a user must already be an Owner, meaning that they have provided the required information depending on their type.
For more details, see:
Guide
Categories and required information for Owners
Note - Acceptance of Mangopay’s T&Cs
All Owner users must have accepted Mangopay’s terms and conditions (T&Cs). The relevant T&Cs for your platform are defined by your contract. For more information on T&Cs, see the website Terms and Conditions page.
Consistency of data and evidence
The information declared in the User object of the API must match the documents and other evidence provided.
For example, the name on the identity proof must match the declared data in the User object. For a natural user, this means the FirstName and LastName; for a legal user, LegalRepresentativeFirstName and LegalRepresentativeLastName.
The same applies to other data regarding the:
- Person or entity being verified
- Declared legal representative (if applicable)
- Beneficial owners (if applicable)
Summary
In addition to being an Owner, users must provide and validate the following elements to obtain verified status.
Natural users
Natural users only need to validate their proof of identity.
| Identity proof KYC Document | Required – an accepted ID document of the natural user |
|---|
Caution – Mangopay may request additional evidence
Mangopay’s KYC verification processes are mandated by AML regulations. Mangopay reserves the right to request any additional information and/or documents that it considers relevant for verification purposes.
Related resources
Guide
Accepted forms of ID depending on country of issue
Guide
Optimizing ID acceptance rates
How to
Submit a KYC Document
Legal users
Legal entities and sole proprietors, represented by legal users, are subject to more extensive verification requirements.
A legal representative must be declared and verified in the same way as for natural persons.
Legal users must also provide other documents to prove their registration and incorporation (if applicable). Because legal entities are governed and structured differently depending on the jurisdiction, the exact documents accepted for each type are different depending on the country of registration.
The Company number article details the format of registration numbers expected (if applicable) as well as details on how to check it prior to verification.
The Accepted local KYB documents article lists local structures considered under each legal user type and their necessary KYB documents.
Business and Partnership types must also provide information about their beneficial owners.
Caution – Mangopay may request additional evidence
Mangopay’s KYC verification processes are mandated by AML regulations. Mangopay reserves the right to request any additional information and/or documents that it considers relevant for verification purposes.
For legal users, this may include the Shareholder Declaration form, or an ID document for a beneficial owner.
The requirements are summarized in the tables below.
Business
Registration numberCompanyNumber parameter | Required – and in the correct format |
|---|---|
| Identity proof KYC Document | Required – an accepted ID document of the declared legal representative |
| Registration proof KYC Document | Required – an accepted KYB document for the entity |
| Articles of association KYC Document | Required – an accepted KYB document for the entity |
| Beneficial owners UBO Declaration | Required – see beneficial owners |
| Shareholder Declaration KYC Document | May be required if the other KYB documents don’t give sufficient information |
Partnership
The Partnership type only applies to the Gesellschaft bürgerlichen Rechts (GbR) in Germany. See DE - Partnership for more details.
Registration numberCompanyNumber parameter | Not applicable |
|---|---|
| Identity proof KYC Document | Required – an accepted ID document of the declared legal representative |
| Registration proof KYC Document | Required – an accepted KYB document for the entity |
| Articles of association KYC Document | Required if it exists for the entity – an accepted KYB document |
| Beneficial owners UBO Declaration | Required – see beneficial owners |
| Shareholder Declaration KYC Document | May be required if the other KYB documents don’t give sufficient information |
Organization
Registration numberCompanyNumber parameter | Recommended if it exists |
|---|---|
| Identity proof KYC Document | Required – an accepted ID document of the declared legal representative |
| Registration proof KYC Document | Required – an accepted KYB document for the entity |
| Articles of association KYC Document | Required – an accepted KYB document for the entity |
| Beneficial owners UBO Declaration | Not applicable |
| Shareholder Declaration KYC Document | May be required if the other KYB documents don’t give sufficient information |
Soletrader
Soletrader users should declare themselves as their legal representative. Their registered name and address must be in the Name and HeadquartersAddress parameters, with their personal details in the legal representative parameters.
Registration numberCompanyNumber parameter | Recommended if it exists |
|---|---|
| Identity proof KYC Document | Required – an accepted ID document of the sole proprietor |
| Registration proof KYC Document | Required – an accepted KYB document for the sole proprietorship |
| Articles of association KYC Document | Not applicable |
| Beneficial owners UBO Declaration | Not applicable |
| Shareholder Declaration KYC Document | May be required if the other KYB documents don’t give sufficient information |