The Dispute object
Description
Mangopay relies on the Dispute object to manage chargeback requests from a User. This object is automatically created when the user’s bank orders the reversal of a pay-in.
As a consequence, Mangopay withdraws the required funds from the platform’s Repudiation Wallet. This is called a repudiation and results in the repudiation wallet having a negative balance that the platform will need to settle.
Attributes
InitialTransactionId
InitialTransactionType
InitialTransactionNature
DisputeType
ContestDeadlineDate
DisputedFunds
Information about the amount the disputed funds.
This amount can be lower than the initial transaction amount.
ContestedFunds
Information about the contested funds, in other words, the amount that you wish to contest.
This amount can be lower than the disputed funds amount.
Status
StatusMessage
DisputeReason
Information about the reasons for the dispute.
ResultCode
ResultMessage
The explanation of the result code.
Id
Tag
CreationDate
ClosedDate
RepudiationId
The unique identifier of the repudiation.