Restrictions by country

As part of MANGOPAY's aim to guarantee the integrity of transactions conducted using its services, and, in accordance with relevant regulations, our teams may prevent some actions due to country-specific restrictions.

Restriction Description
User creation User creation is not possible based on the user’s country of residence.
Bank account creation Bank account creation is not possible based on the bank’s country of domiciliation.
Payout creation Payout creation is not possible based on the bank’s country of domiciliation.

The user creation restriction has been enhanced as follows:

  • Since July 12th, 2022 – Applies to all Country parameters of the user object and not only the CountryOfResidence.
  • Since February 15th, 2023 – Applies to the user Nationality and LegalRepresentativeNationality parameters for countries CU, IR and KP.

The following tools are available to know more about the restrictions:

  • The COUNTRY_AUTHORIZATION_UPDATED event type – to set up hook notifications as soon as a country's restrictions are modified. Please refer to The Hook object documentation for more information.
  • The GET /countries/{country-code}/authorizations endpoint – to view the restrictions for a specific country
  • The GET /countries/authorizations – to view the restrictions of all the countries.
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