APMs
Multibanco
About
Multibanco is a popular payment method in Portugal that has been around since 1985. It works by generating a reference code at checkout, which allows users to pay via online banking or at a physical ATM within 7 days.
Region | Portugal |
---|---|
Currencies | EUR |
Refunds | Yes |
Disputes | Users authenticate directly with their bank, so there is no dispute process and a low risk of unrecognized or fraudulent payments |
Preauthorization | No |
Recurring payments | No |
How it works
- On your app or website, the user selects Multibanco as the payment method during checkout
- The user is redirected to the Multibanco payment page
RedirectURL
where they are shown a payment reference - The user indicates that they have downloaded or noted the reference, before being returned to your app or website (on
ReturnURL
) - Within 7 days, and by entering the reference, the user pays via bank wire from their online banking, or at an ATM cash machine (by selecting Payment and other services > Payment for services/Buy)
The user has 7 days to pay. The transaction is complete when the pay-in status changes from CREATED
to SUCCEEDED
or FAILED
, indicating the outcome.
You should also set up hook notifications for the relevant event types:
- PAYIN_NORMAL_SUCCEEDED
- PAYIN_NORMAL_FAILED