About
Bancontact is a widely used payment method in Belgium. The Bancontact and Payconiq brands both belong to the same group, and the mobile app available to end users is the same: Payconiq by Bancontact. This article concerns the Bancontact pay-in flow, which allows users to complete the payment in their Payconiq by Bancontact app, by scanning a QR code, or by using a Bancontact-branded card (that is not saved). Your users can also use their Bancontact-branded cards with Mangopay’s direct card pay-in flow, which allows your platform to tokenize and save cards for future payments.| Region | Belgium |
|---|---|
| Currencies | EUR |
| Refunds | Yes, within 180 days |
| Disputes | Yes |
| Preauthorization | No |
| Recurring payments | Planned |
How it works
The Bancontact pay-in flow provides the following checkout experience:1
User chooses payment method
On your app or website, the user selects Bancontact as the payment method
2
Payment initiation
You create the payment request by calling POST Create a Bancontact PayIn, specifying the
ReturnURL.If the ReturnURL redirects to your app, rather than a website, you need to also set the PaymentFlow to APP.3
Redirection
On a web browser, you redirect the user to a hosted payment page via the In an app-to-app flow, you redirect the user to their Payconiq by Bancontact app via the
RedirectURL in the API response.On the webpage, the user can:- Enter their Bancontact card number, or
- Scan a QR code with a Belgian banking app (that supports QR code scan) or the Payconiq by Bancontact app. The QR-code flow is available for transactions up to €1,500. Above this amount, the user is only presented with the card option.
Note – Card must be branded BancontactThe Bancontact pay-in flow only accepts Bancontact cards, which are always co-branded with Visa, Mastercard, or Maestro.Cards that don’t carry the Bancontact name, but are only branded Maestro for example, can’t be used on Bancontact pay-ins.
DeepLinkURL in the API response, where they confirm and authenticate the payment.4
Return
After payment, the user is returned on your specified
ReturnURL:- To a website if
PaymentFlowisWEB(default value) - To a mobile app if the
PaymentFlowisAPP
5
Outcome
The transaction is complete when the pay-in status changes from
CREATED to SUCCEEDED or FAILED, indicating the outcome.Hooks
You should also set up hook notifications for the relevant event types:- PAYIN_NORMAL_SUCCEEDED
- PAYIN_NORMAL_FAILED
Legacy integrations
The Bancontact PayIn replaces Mangopay’s legacy Bancontact integration, which is the Web Card PayIn withCardType value BCMC. The web card flow continues to be supported, and no change is required from platforms.
The Direct Card PayIn flow for Bancontact cards remains available.
The new Bancontact pay-in flow provides options to the user that are not available in the legacy flow:
- Scanning the QR code
- Opening the Payconiq by Bancontact app via the
DeepLinkURL