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About

Satispay is a popular payment method in Italy which allows users to pay online using their mobile phone.

Region

Italy

Currencies

EUR

Refunds

Yes, within 90 days

Disputes

Users authenticate directly with their bank, so there is no dispute process and a low risk of unrecognized or fraudulent payments

Preauthorization

No

Recurring payments

No

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User prerequisites

To use this payment method, users must:

  • Download the Satispay app and sign up, thereby registering their phone number
  • Connect their bank account in the app

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How it works

  • On your app or website, the user selects Satispay as the payment method during checkout
  • The user is redirected to the RedirectURL
  • The user scans a QR code or enters their phone number
  • The QR code or a push notification prompts the user to open the Satispay app and authenticate themselves
  • The user validates the amount to pay
  • The user is returned to your app or website on the ReturnURL

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Outcome

The transaction is complete when the pay-in status changed from CREATED to SUCCEEDED or FAILED, indicating the outcome.

You should also set up hook notifications for the relevant event types:

  • PAYIN_NORMAL_SUCCEEDED
  • PAYIN_NORMAL_FAILED

Endpoint

The Satispay PayIn object

Testing

Learn about testing Satispay