121004
Error message | Specific case: please contact our Finance Team |
---|---|
Description | The payout failed due to a specific issue. |
Categories | Payout |
What to do
In such cases, platforms need to contact Mangopay’s team to know more.
Example
API Response
{
"Id":"3329924457",
"Tag":"custom meta",
"CreationDate":1677649187,
"AuthorId":"1595794444",
"CreditedUserId":null,
"DebitedFunds":{
"Currency":"EUR",
"Amount":1000
},
"CreditedFunds":{
"Currency":"EUR",
"Amount":1000
},
"Fees":{
"Currency":"EUR",
"Amount":0
},
"Status":"FAILED",
"ResultCode":"121004",
"ResultMessage":"Specific case: please contact our Finance Team",
"ExecutionDate":null,
"Type":"PAYOUT",
"Nature":"REGULAR",
"CreditedWalletId":null,
"DebitedWalletId":"1646955444",
"PaymentType":"BANK_WIRE",
"BankAccountId":"2322844444",
"BankWireRef":null
}
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