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Changelog of new features and improvements in the Mangopay Dashboard.

October 1, 2025

Added
  • Role-based access control (RBAC) and new team management section deployed to second batch of platforms:
    • Action required for platforms using custom roles: Assign new roles to the relevant users to ensure a seamless transition to RBAC (head to Dashboard -> Company profile -> Team for details)
Improved
  • Production and Sandbox environments more clearly distinguished to increase security, and switcher component enhanced for usability
  • Styling for refined Mangopay branding, including improvements to various UI components

September 24, 2025

Added
  • User wallet transactions report enriched with Tag column

September 24, 2025

Added
  • Role-based access control (RBAC) and new team management section deployed to first batch of platforms:
    • Invite team members faster
    • Benefit from new roles for a smoother permissions handling

June 18, 2025

Added
  • Support for hosted KYC/B verification sessions
  • Webhook events enriched with SCA event types

June 5, 2025

Added
  • New reports feature, replacing legacy Dashboard reports, including features to automatically schedule reports for download

April 30, 2025

Added
  • Ability to repeat an existing payout
  • Ability to repeat an existing transfer
  • Ability to initiate an RTGS payout
  • Ability to refund a vIBAN pay-in (as a payout)
Improved
  • User’s wallet tab for increased efficiency

March 27, 2025

Improved
  • User’s cards and banks components and details pages for better usability

March 13, 2025

Added
  • Payout mode applied displayed on the payout details page
  • Settlement transfer via the Dashboard for lost disputes
  • Mirakl Connector section to manage vendors, invoices, and cashouts
Improved
  • Tabs for users Cards and Bank accounts show more information and allow viewing as lists or tiles

March 6, 2025

Improved
  • UBO declaration refusal reason and refusal message added to the details page
  • Default filter on Transactions list has extended range and better usability
  • Pagination includes links for first and last pages

February 20, 2025

Added
  • Ability to download a payout receipt
Improved
  • Action code shown for blocked users
  • Result code and message shown in preauthorizations list
  • Support for missing webhook event types
  • Experience when searching for consecutive objects

February 14, 2025

Added
  • Ability to repeat a pay-in directly from an existing pay-in details page
  • Transaction ID displayed in the transactions list
  • Refused reason displayed on a UBO declaration
  • Refund reason type and message shown in payout return details page
Improved
  • Reduced overall latency and improved Dashboard performance
  • Option to search for a transfer refund
  • Pagination added to user wallets list
  • Support for payouts where fees is 100% of debited funds

February 3, 2025

Added
  • Refund support for bank wire pay-ins and pay-ins to virtual IBANs (see Refunds using payouts for details)

January 17, 2025

Added
  • Refunds possible directly from the card transaction details page
Improved
  • FX client rate and market rate shown on conversion details
  • Links to each page of the new Dashboard thanks to dedicated URLs
  • Card fingerprint data shown on card details
  • Various usability improvements to environment selector, search, bank accounts, transfers, etc.

December 12, 2024

Added
  • Dedicated Help Center for more comprehensive handling of Support tickets
  • Wire reference field in bank wire pay-in details
Improved
  • Updated account details statement PDF (replacing RIB)
  • Event type naming consistency in webhooks
  • Date of birth input field on user creation

November 22, 2024

Added
  • Initiate a direct debit pay-in via mandate, and view direct debit pay-in details
  • Manage mandates attached to a user’s bank account, including mandate cancellation and PDF download
  • Pay-in details for new payment methods: Swish, TWINT
Improved
  • Behavior when switching between Sandbox or Production environments, giving smoother experience
  • T&Cs checkbox on user creation
  • Various minor bug fixes

November 14, 2024

Added
  • Search for a KYC document, dispute document, and repudiation
  • Events list in the Developers section
  • API status page in the Developers section

October 29, 2024

Added
  • Show and hide tags in transaction lists on a user and a user’s wallet
  • Download a transaction receipt for a bank wire pay-in
Improved
  • Sending a test notification for a webhook now works as expected
  • Date picker now prevents future date being selected
  • Date picker range is now limited to one month range to improve performance
  • Rules on creating a user now match those of the API

October 18, 2024

Added
  • Search for a preauthorization
Improved
  • User’s transactions list no longer displaying inaccurate information

October 14, 2024

Added
  • Search for a user using their name or email (in addition to their User ID)
  • Secure file transfer: Upload and download administrative documents in the improved company profile
Improved
  • KYC document list: label adjustments, tooltip added to access refusal reason, links to docs for further details
  • UBO submission rules now match those of the API
  • Invoices list and related actions now working as expected

October 8, 2024

Added
  • Perform FX conversions between platform and user wallets
Improved
  • New visual interface, simplified user experience, improved information architecture
  • Navigation now grouped into new sections:
    • Activity: users, transactions, wallets
    • Cases: KYC documents, disputes
    • Developers: API keys, webhooks
  • Platform wallets: Find your Fees and Repudiation Wallets straight from the sidebar
  • All-new Dashboard experience. Read more

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