- Verify your identity and business activity
- Assess risk and regulatory obligations
- Ensure your account is configured correctly and securely
Information and documents required
The information and documents required may depend slightly on your platform’s business model, geographical scope, and industry. Mangopay requires information relating to:| Actor | Description | Information required |
|---|---|---|
| Your company | The company operating your platform, which is the app or website integrating Mangopay to handle payments. | Basic registration details, industry and business activity, geographical scope, processing volumes (current and forecasted), platform URL (if live), etc. |
| Legal representative | The legal representative is an individual authorized to sign the contract on behalf of your company and engage Mangopay as a partner. You must register one such person with Mangopay, whose identity will be verified. | Name, address, contact details, nationality, date and place of birth, percentage ownership of your company. |
| Beneficial owners | Individuals owning more than 10% of the company, either directly or indirectly (via one or more intermediary holding company). | Name, address, contact details, nationality, date and place of birth, percentage ownership of your company. |
| Intermediary holding companies (as applicable) | Legal entities between your company and any beneficial owners. | Basic registration details (plus documents below). |
Documents required
Mangopay also requires documents relating to the actors above. Some requirements may depend on your platform’s industry or business model. See also the note on translations below.Your company
Relating to your company itself:| Document | Necessity |
|---|---|
| Proof of registration, issued within the last 3 months – accepted documents are the same as those for end users, depending on the country of incorporation | Mandatory |
| Articles of association, signed and up to date – accepted documents are the same as those for end users, depending on the country of incorporation | Mandatory |
| Extract from the national registry of beneficial owners, issued within the last 3 months | Mandatory |
| Shareholding structure chart, signed and dated, showing the direct ownership of the company, all intermediaries, and all declared beneficial owners | Mandatory |
| Bank statement of the account used for billing purposes | Mandatory |
| Evidence of the origin of funds/capital to assess the description of business activity – example evidence can be income statements, operating cash flow statements, dividends from shareholders or subsidiaries, bank statements, financial or audit or tax reports, etc. | Mandatory |
| Workflow diagram showing implementation of Mangopay’s wallet payment system | Mandatory |
| Your platform’s terms and conditions accepted by your users | Mandatory |
| Platform’s seller relationship policy | Required for all marketplace platforms |
| Mock-up or screenshots of your platform’s website or mobile app | Required if website or mobile app not live |
| Sworn declaration form provided by Mangopay, completed and signed by the legal representative within the last 3 months | Required depending on platform’s business model |
| Curriculum vitae (CV) of the declared legal representative | Required depending on platform’s business model |
| AML/CTF questionnaire | Required depending on platform’s business model |
| Minutes of the last general meeting | Required depending on platform’s business model |
| Platform’s anti-fraud policy | Required depending on platform’s business model |
| Platform’s age control procedure | Required depending on platform’s business model |
| Pitch deck | Required depending on platform’s business model |
| Platform’s AML policy | Required depending on platform’s business model |
| Proof of regulation | Required depending on platform’s business model |
| Due diligence questionnaire (provided by Mangopay) | Required depending on platform’s business model |
Legal representative
For the declared individual:| Document | Necessity |
|---|---|
| Identity proof – accepted forms of ID are the same as those for end users | Mandatory |
| Proof of address, dated within the last 3 months – examples include utilities (water, electricity, gas, etc.) or telephone bill, tax certificate, household insurance, confirmation of real estate ownership, residential registration form | Mandatory |
| Criminal record, issued within the last 3 months | Required depending on the platform’s business model |
Beneficial owners
For each individual:| Document | Necessity |
|---|---|
| Identity proof – accepted forms of ID are the same as those for end users | Mandatory for each |
| Proof of address, dated within the last 3 months – examples include utilities (water, electricity, gas, etc.) or telephone bill, tax certificate, household insurance, confirmation of real estate ownership, residential registration form | Mandatory for each |
Intermediary holding companies
For each intermediary in the shareholding structure chart document:| Document | Necessity |
|---|---|
| Articles of association, signed and up to date – accepted documents are the same as those for end users, depending on the country of incorporation. | Mandatory for each |
| Proof of registration, issued within the last 3 months – accepted documents are the same as those for end users, depending on the country of incorporation. | Mandatory for each |
| Extract from the national registry of beneficial owners, issued within the last 3 months. | Mandatory for each |
Note on translations
Company documents are generally accepted in the following languages:- Dutch
- English
- French
- German
- Italian
- Portuguese
- Spanish