001804
Error message | The user has disputed the authorisation of the mandate |
---|---|
Description | The pay-in failed because the user has contested the authorization of the mandate. |
Categories | Mandate Direct debit |
Causes
This error occurs when end users contact their banks to contest the mandate.
Example
API Response
{
"Id":"3212146337",
"CreationDate":1675435949,
"AuthorId":"3167455188",
"CreditedUserId":"3167425588",
"Status":"FAILED",
"ExecutionDate":null,
"ChargeDate":1675900800,
"Type":"PAYIN",
"Nature":"REGULAR",
"CreditedWalletId":"316255565",
"DebitedWalletId":null,
"CreditedFunds":{
"Currency":"GBP",
"Amount":50000
},
"DebitedFunds":{
"Currency":"GBP",
"Amount":51750
},
"Fees":{
"Currency":"GBP",
"Amount":1750
},
"ResultCode":"001804",
"ResultMessage":"The user has disputed the authorisation of the mandate",
"PaymentType":"DIRECT_DEBIT",
"ExecutionType":"DIRECT",
"Tag":"2023-3",
"MandateId":"3247046756",
"StatementDescriptor":null
}
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