001831
Error message | Contact the user |
---|---|
Description | The pay-in failed for an unknown reason. The end user should be contacted. |
Categories | Mandate Direct debit |
Example
This error is returned upon making a Create a Direct Debit PayIn request.
API Response
{
"Id":"3333624441",
"CreationDate":1677717185,
"AuthorId":"460544459",
"CreditedUserId":"460544459",
"Status":"FAILED",
"ExecutionDate":null,
"ChargeDate":1678147200,
"Type":"PAYIN",
"Nature":"REGULAR",
"CreditedWalletId":"2744437637",
"DebitedWalletId":null,
"CreditedFunds":{
"Currency":"EUR",
"Amount":10599
},
"DebitedFunds":{
"Currency":"EUR",
"Amount":10599
},
"Fees":{
"Currency":"EUR",
"Amount":0
},
"ResultCode":"001831",
"ResultMessage":"Contact the user",
"PaymentType":"DIRECT_DEBIT",
"ExecutionType":"DIRECT",
"Tag":null,
"MandateId":"279944444",
"StatementDescriptor":"Nov2021"
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