Skip to main content
Error messageUsers with category PAYER cannot receive transfers from users with category OWNER.
DescriptionThe action was refused because the user receiving the transfer is a Payer, not an Owner.
Categories
Transfer

​
Causes

This error occurs when an Owner requests a transfer to a Payer user, as Payer category users are not allowed to receive funds from other users. For more information on the actions permitted for Payers and Owners, see the Categories article.

​
What to do

A Payer can become an Owner by providing the necessary information and accepting Mangopay’s terms and conditions. For further guidance, see the Categories article.