Mangopay docs home page
Search...
⌘K
Ask AI
Contact sales
Dashboard
Dashboard
Search...
Navigation
206108
Integration
Guides
API reference
Getting started
Home
Build with AI
How-to guides
Release notes
Integration options
Server-side SDKs
Checkout SDK
Vault SDK
Profiler SDK
Mirakl connector
Resources
Postman
Testing
Error handling
Webhooks
Bank statements
Reports
Useful links
API status
Security
Support
On this page
Causes
What to do
206108
Copy page
‹
All error codes
Error message
User blocked by bank
Description
The payment failed because the user has been blocked by their bank.
Categories
Pay-in
Causes
The bank reported that they have blocked the user.
What to do
Ask the user to contact their bank.
Was this page helpful?
Yes
No
Assistant
Responses are generated using AI and may contain mistakes.