All requirements by user type

Introduction

Verification is necessary for Owner users wishing to take actions beyond the limits defined in the Limits article.

This page outlines the requirements that a user needs to fulfill to be verified. When verified, the User object’s KYCLevel parameter has the value REGULAR instead of LIGHT (value by default).

To request verification, a user must already be an Owner, meaning that they have provided the required information depending on their type.

Natural users

Natural users only need to validate their proof of identity.

For more details about the liveness check performed via hosted IDV, see the guides:

Legal users

Legal entities and sole proprietors, represented by legal users, are subject to more extensive verification requirements.

A legal representative must be declared and verified in the same way as for natural persons.

Legal users must also provide other documents to prove their registration and incorporation (if applicable). Because legal entities are governed and structured differently depending on the jurisdiction, the exact documents accepted for each type are different depending on the country of registration.

Businesses must also provide information about their beneficial owners.

All legal reps and UBOs verified for Business, Organization, and Partnership

For Business, Organization, and Partnership Legal Users, all declared legal representatives and beneficial owners (UBOs) are individually verified, using the hosted IDV solution’s multi-session PSC flow (each declared PSC completes their own liveness check).

The required persons are those listed in the public registries of directors and beneficial owners.

Your Legal Users provide email addresses for the relevant individuals, who then receive a link via email to complete a liveness check – taking photos of themselves and their ID proof using their smartphone. Your platform can also manage this communication directly instead of relying on Mangopay’s emails.

When all required individuals have successfully completed the liveness check, the entity is verified (KYCLevel becomes REGULAR).

Will all individuals listed in public registries need to be verified?

Not necessarily. In cases where tens of individuals are listed, not all of them will need to be verified. Mangopay is taking a pragmatic risk-based approach to optimize Legal User onboarding in full compliance.

Additionally, the criteria by which Mangopay defines a beneficial owner is not changing – this is typically individuals ultimately owning 25% or more, whether directly or through holding companies (see full description here). It is possible that the percentage threshold will be tightened for a given Legal User based on Mangopay’s risk assessment.

Platforms not yet migrated to this flow should refer to the Business - Legacy or Organization - Legacy guide.

Current flows

For more details about the current flows that are ready to integrate, see the hosted IDV guides:

Business

Organization

Soletrader

Soletrader users should declare their personal details in the LegalRepresentative fields, and their registered name and address must be in the Name and HeadquartersAddress parameters.

Partnership

The Partnership type only applies to the Gesellschaft bürgerlichen Rechts (GbR) in Germany. See DE - Partnership for more details.

The Partnership type should not be used for any other entity, even if it’s name includes the notion of a “partnership”.