All requirements by user type
Introduction
Verification is necessary for Owner users wishing to take actions beyond the limits defined in the Limits article.
This page outlines the requirements that a user needs to fulfill to be verified. When verified, the User object’s KYCLevel parameter has the value REGULAR instead of LIGHT (value by default).
To request verification, a user must already be an Owner, meaning that they have provided the required information depending on their type.
Natural users
Natural users only need to validate their proof of identity.
Natural - Hosted IDV
Natural - Legacy
For more details about the liveness check performed via hosted IDV, see the guides:
Read about Mangopay’s web-hosted KYC/KYB solution
Integrate hosted IDV on your platform
Understand the hosted IDV flow for Natural users
Caution – Mangopay may request additional evidence
Mangopay’s KYC verification processes are mandated by AML regulations. Mangopay reserves the right to request any additional information and/or documents that it considers relevant for verification purposes.
Legal users
Legal entities and sole proprietors, represented by legal users, are subject to more extensive verification requirements.
A legal representative must be declared and verified in the same way as for natural persons.
Legal users must also provide other documents to prove their registration and incorporation (if applicable). Because legal entities are governed and structured differently depending on the jurisdiction, the exact documents accepted for each type are different depending on the country of registration.
Businesses must also provide information about their beneficial owners.
Caution – Mangopay may request additional evidence
Mangopay’s KYC verification processes are mandated by AML regulations. Mangopay reserves the right to request any additional information and/or documents that it considers relevant for verification purposes.
For legal users, this may include the Shareholder Declaration form, or an ID document for a beneficial owner.
Coming soon: All legal reps and UBOs verified
In the coming months, Mangopay will be introducing identity verification for all individuals connected with the legal entity:
- For Business – All legal representatives and beneficial owners (UBOs)
- For Organization – All legal representatives
The required persons will be those listed the public registries of directors and beneficial owners.
Mangopay is fulfilling this requirement through its hosted IDV solution, which is becoming mandatory for all platforms.
Once hosted IDV is integrated, your Legal Business and Organization users will be able to enter email addresses for the relevant individuals, who will then receive a link via email to complete a liveness check – taking photos of themselves and their ID proof using their smartphone.
When all required individuals have successfully completed the liveness check, the entity will be verified (KYCLevel will become REGULAR).
Will all individuals listed in public registries need to be verified?
Not necessarily. In cases where tens of individuals are listed, not all of them will need to be verified. Mangopay is taking a pragmatic risk-based approach to optimize Legal User onboarding in full compliance.
Additionally, the criteria by which Mangopay defines a beneficial owner is not changing – this is typically individuals ultimately owning 25% or more, whether directly or through holding companies (see full description here). It is possible that the percentage threshold will be tightened for a given Legal User based on Mangopay’s risk assessment.
Current flows
For more details about the current flows that are ready to integrate, see the hosted IDV guides:
Read about Mangopay’s web-hosted KYC/KYB solution
Integrate hosted IDV on your platform
Understand the hosted IDV flow for Businesses
Understand the hosted IDV flow for Organizations
Business
Business - Hosted IDV
Business - Legacy
Organization
Organization - Hosted IDV
Organization - Legacy
Soletrader
Soletrader users should declare their personal details in the LegalRepresentative fields, and their registered name and address must be in the Name and HeadquartersAddress parameters.
Soletrader - Hosted IDV
Soletrader - Legacy
Partnership
The Partnership type only applies to the Gesellschaft bürgerlichen Rechts (GbR) in Germany. See DE - Partnership for more details.
The Partnership type should not be used for any other entity, even if it’s name includes the notion of a “partnership”.
If you are onboarding the German GbR entity, contact Mangopay for guidance.