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Result code 121030 for payouts failed due to Verification of Payee (VOP)

If the Verification of Payee (VOP) check performed on a payout returns NO_MATCH or MATCH_NOT_POSSIBLE, and the platform has not signed the amendment taking liability in these cases, then the payout fails automatically with a new ResultCode and ResultMessage:
  • 121030 – Verification of Payee failed: account name and IBAN do not match. Please provide matching details to proceed with the payout
In these cases, your platform can ask the user to register a new Recipient using POST Create a Recipient, being sure to check the VOP result in the RecipientVerificationOfPayee. If the Recipient’s RecipientVerificationCheck value is MATCH or CLOSE_MATCH then the payout can be retried and avoid the 121030 result code. Otherwise, your platform can sign an amendment to remove the restriction on payouts for NO_MATCH and MATCH_NOT_POSSIBLE Recipients. Read more about VOP on recipients and payouts →