Skip to main content

​
Changed

​
Rule preventing non-generic email domains for Natural Users

The Email property of the Natural User object now only accepts generic email domains such as @gmail.com or @outlook.com. The individual registering as a Natural User must not use a professional email domain, for example contact@john-doe.com, info@project-name.com. This rule applies to both user categories (PAYER and OWNER), and in both Production and Sandbox. This rule on user data may result in an API 400 error at creation or modification, meaning the following endpoints: When this rule is triggered by one of the API calls above, the API returns this error:
400 - Data doesn't comply with anti-fraud policy
{
    "Message": "The data you provided does not comply with our anti-fraud policy",
    "Type": "fraud_policy",
    "Id": "51876239-4814-422e-8f4b-6986520414bb#1750420019",
    "Date": 1750420020,
    "errors": null
}
This policy aims to protect your platform by preventing the Natural User object being used for individuals whose activity should be registered and verified accordingly. Related to this change, the article on user types has been updated, including with guidance on when to register a user as a Natural User or Legal Soletrader.