Getting startedRelease notes

API - August 21, 2026

Added

Endpoint to retrieve a User’s verified identity

Platforms for which the Underwriting API is activated can now retrieve the identity information and verification documents validated by Mangopay for a user, using a dedicated endpoint:

The payload returned depends on the user’s UserType, which your platform should use to determine the payload rather than the presence of an optional property:

  • NATURAL – The verified personal identity of the user and their documents.
  • LEGAL_BUSINESS, LEGAL_ORGANIZATION, LEGAL_PARTNERSHIP, LEGAL_SOLETRADER – The verified company information, the legal representative, and, where available, the persons with significant control (PSCs) and their documents.

For a Legal User, the array to use depends on the verification flow: LegalRepresentatives is returned for users verified with KYC Documents, while Pscs is returned for users verified with hosted KYC/KYB.

The endpoint returns a verified identity only for users whose KYC/KYB verification is validated, and never a partial or declared identity. Each document is returned with signed DocumentUrls that grant access for a limited validity period only, so download the document before the URL expires and call the endpoint again if you need access afterwards.

Read more about the Verified Identity object

The endpoint requires an access token with the underwriting.user.kyc read permission. Contact Mangopay to request activation of the Underwriting API for your platform.