Luxembourg

On public holidays in Luxembourg, there is the following impact for all platforms:

  • Pay-in bank wires (all currencies) are not validated
  • Verification documents for legal users (KYB) are not processed
  • Payouts (all currencies) are not processed

France

On public holidays in France, there is the following impact for all platforms:

  • Payouts in EUR are not processed
  • Our Support team may have limited availability by phone – on these days especially, we advise you to contact our teams via the Dashboard]
  • Our CSM and Sales teams for France, Belgium, and Luxembourg may have limited availability by phone

Other countries

During holidays in other countries, our local commercial teams may have limited availability by phone.

Germany

Ireland

Poland

Spain

UK