Operation failed

Result Code Result Message More information Test amount
001999 Generic Operation error An incident or connection issue has occured and closed all transactions.
001001 Unsufficient wallet balance The e-wallet does not contain enough funds to process the transaction
001002 Author is not the wallet owner The user ID used as Author has to be the wallet owner
001011 Transaction amount is higher than maximum permitted amount
001012 Transaction amount is lower than minimum permitted amount
001013 Invalid transaction amount The user's bank has rejected the transaction. Users should contact his/her bank for more information. 333.13
001014 CreditedFunds must be more than 0 (DebitedFunds can not equal Fees)

PayIn Web errors

Result Code Result Message More information
001030 User has not been redirected The user never gets the payment page and never opens the Payline session
001031 User canceled the payment The User clicks on "Cancelled" on the payment page
101002 The transaction has been cancelled by the user The User clicks on "Cancelled" on the payment page
001032 User is filling in the payment card details The user is still on the payment page (Payline session)
001033 User has not been redirected then the payment session has expired The session has expired so the Payin Web is failed. The user has gone on the payment page
001034 User has let the payment session expire without paying The user went to the payment page but let the session expired. So the Payin Web has failed
101001 The user does not complete transaction The user did not enter some of the compulsory information. All fields should be completed within the first minutes of payment.

Transaction Refused

Result Code Result Message More information Test amount
101101 Transaction refused by the bank (Do not honor) The error "Do not honor" is a message from the bank. You could get it for several reasons: Maximum amount spent per month has been reached on this card // Maximum amount spent on internet per month has been reached on this card // No more funds on bank account 333.05 (or use the CVV code 999)
101102 Transaction refused by the bank (Amount limit) You will get this error if the user reached a bank amount limit. It could be: Maximum pre authorized amount reached // Maximum amount spent per month has been reached on this card // Maximum amount spent on internet per month has been reached on this card 333.51
101103 Transaction refused by the terminal The terminal refusal may be linked to the user's card. The user should try to use an alternative card/payment method. 333.58
101104 Transaction refused by the bank (card limit reached) 333.60
101105 The card has expired
101106 The card is inactive The card is not active accourding to the bank and can therefore not be used
101108 Transaction refused: the Debited Wallet and the Credited Wallet must be different Funds cannot be transferred to the same e-wallet. Try to move the funds to a different e-wallet.
101109 The payment period has expired Bankwires payin expire after one month if the funds has not been received by MANGOPAY within this time
101110 The payment has been refused Due to a bank wire issue, the bank transfer has been declined or cancelled. Please try again.
101410 The card is not active The card has been disabled on Mangopay and is no longer useable
101111 Maximum number of attempts reached Too much attempts for the same transaction 333.38
101112 Maximum amount exceeded This is a card limitation on spent amount
101113 Maximum Uses Exceeded Maximum attempts with this cards reached. You must try again after 24 hours
101115 Debit limit exceeded This is a card limitation on spent amount 333.61
101116 Debit transaction frequency exceeded The number of authorised daily transactions has been exceeded. Please contact our support to adjust the number of daily transactions.
101118 An initial transaction with the same card is still pending
101119 Invalid or missing bank details The payout cannot be performed because the required banking information is invalid or missing
101025 The banking alias is not active The pay-in to the ibanized wallet failed because the Banking Alias is not active.
001505 The PayIn DebitedFunds can't be higher than the PreAuthorization remaining amount
002996 Blocked due to User Balance limitations (maximum owned amount reached)
101199 Transaction refused The transaction has been refused by the bank. Contact your bank in order to have more information about it

PayPal errors

Result Code Result Message More information
201001 PayPal account balance insufficient
201002 PayPal related payment instrument declined
201003 PayPal transaction approval has expired
201004 PayPal account's owner has not approved payment
201005 Shipping address is invalid
201051 This transaction has been refused by PayPal risk
201052 PayPal account is restricted
201053 PayPal account locked or closed
205001 Paypal Data validation error Please ensure that you are sending the right data. One of the required parameters may be either missing or invalid.
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