Card input errors

Result Code Result Message More information Test amount
105101 Invalid card number The card number given doesn’t match the real number of the card 333.14
105102 Invalid cardholder name The card holder name given doesn’t match the real owner of the card
105103 Invalid PIN code The Personal Identification Number code is invalid. The user should check card information and retry. 333.55
105104 Invalid PIN format The Personal Identification Number format is invalid. The user should check card information and retry

SecureMode / 3DSecure errors

Result Code Result Message More information
101399 SecureMode: 3DSecure authentication is not available 3DSecure is not available. Please contact our support to unblock the situation.
101304 SecureMode: The 3DSecure authentication session has expired
101303 SecureMode: The card is not compatible with 3DSecure
101302 SecureMode: The card is not enrolled with 3DSecure
101301 SecureMode: 3DSecure authentication has failed
101305 SecureMode: Soft decline Strong customer authentication is required in order to be able to proceed to payment
101306 SecureMode: 3DSecure authentication requested

Tokenization / Card registration errors

Result Code Result Message More information
001599 Token processing error The token has not been created as there was a problem - check that you sent all the correct parameters.
105299 Token input Error This is a generic error meaning that we got an error when submitting the token to the bank. It is usually returned because there was a too long time between the card registration request and the first action done with this card. Indeed, you have 20min maximum to create the first Pre-auth or Payin
105202 Card number: invalid format This error is returned in case the card number formate is wrong (on card registration)
105203 Expiry date: missing or invalid format This error is returned in case the expiry date is wrong (on card registration)
105204 CVV: missing or invalid format This error is returned in case the CVV is wrong (on card registration)
105205 Callback URL: Invalid format This error is returned in case the ReturnURL is wrong on CardRegistration process
105206 Registration data : Invalid format This error is returned in case the data sent to the tokenization server is not the right. You can get this error when you are trying to edit the CardRegistration Object with the RegistrationData(got from the tokenization server)

The following errors may be received by our PSP when POSTing the card data to the CardRegistrationURL

Result Code Result Message More information Test amount
02625 Invalid card number
02626 Invalid date. Use MMYY format
02627 Invalid CCV number
02628 Transaction refused Invalid URL return field
02101 Internal Error There is an issue on the tokenization server (PSP side). Please check the resolution on http://status.mangopay.com/
02632 Method GET is not allowed Your Payment form has to use POST method on Tokenization Server
09101 Username/Password is incorrect Please ensure that you are sending the right registration data.
09102 Account is locked or inactive
01902 This card is not active 333.12
02624 Card expired 333.33
09104 Client certificate is disabled
09201 You do not have permissions to make this API call
02631 Delay exceeded Too much time taken from the creation of the CardRegistration object to the submission of the Card Details on the Tokenizer Server

Specific JS Kit card registration errors

Result Code Result Message More information Test amount
009999 Browser does not support making cross-origin Ajax calls 333.57
001596 An HTTP request was blocked by the User's antivirus Getting the token from Payline failed due to the HTTP call being blocked by an anti-virus/plugin/extension - for example, this is known to happen with Kaspersky if the "Safe Money" option is activated
001597 An HTTP request failed
001598 A cross-origin HTTP request failed
001599 Token processing error Getting the token from Payline failed as no token data was received - most likely, the HTTP call failed for some reason - a timeout or anti-virus/plugin/extension may have blocked it
101699 CardRegistration should return a valid JSON response Finishing card registration with MANGOPAY API failed as a valid JSON response wasn't received for some reason
105204 CVV_FORMAT_ERROR The CVV is missing or not the required the length
105203 PAST_EXPIRY_DATE_ERROR or EXPIRY_DATE_FORMAT_ERROR The expiry date is not in the future
105202 CARD_NUMBER_FORMAT_ERROR The card number is not a valid format
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